Customer Service Manager

Market related

A Pharmaceutical company are currently looking for a Customer Service Manager to join the team on a permanent basis – this will be an office-based position in Cambridge.

This is an exciting opportunity to join a fast-growing Pharmaceutical company and would ideally suit an experienced Customer Service professional.

Customer Service Manager – Role and Responsibilities:

  • Processing of daily SAP sales orders
  • Production of sales reports, SAP reports and exporting data from SAP to excel pivot tables
  • Stock control & managing customer forecasts
  • Daily interaction with our customers
  • Managing & regularly reviewing customer price lists
  • Reviewing and management of customer accounts
  • Producing, checking and dispatch of daily invoices and monthly statements
  • Debt control
  • Creation, development and maintenance of internal databases in excel and Lotus Notes
  • Working in compliance with SOP’s
  • General administration duties

Customer Service Manager – Candidate Requirements:

  • Able to prioritise and manage own workload
  • Attention to detail and accuracy
  • Flexibility to multi-task in a fast-paced environment
  • Ability in Microsoft Office packages, intermediate ability as a minimum in Excel
  • Database management skills, experience of SAP is desirable
  • Pharmaceutical awareness is an advantage

Salary for this position is negotiable depending on experience.

Please apply here, or contact Harvey Curzen at X4 Group on or 020 7812 7700.

About Us

X4 Life Sciences is a specialist recruitment business for the life sciences sector. We are part of the X4 Group, a multi-award-winning group of brands specialising in Life Sciences, Engineering, Construction and Technology, with over 10 years of experience in successfully placing mid to senior level contract and permanent professionals across the globe.

Our network of world class talent sets us apart from the rest and allows us to deliver skilled professionals to our pharmaceutical, biotech and medical device partners quicker than the competition.

Our aim is to help businesses grow powerful teams that deliver against exceptionally high standards and we have partnerships with leading life science companies all over the world and have made placements in over 13 countries across Europe and the US.


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